AirsoftSupplyCo offers the following shipping services:
|Standard (3-7 Business Days)||This is the most economical shipping option. Packages shipped this method should be delivered within 7 business days*.
This option is also free for retail orders containing a product total over $100.00. Free shipping is not offered for orders shipping to Hawaii, Alaska, or any PO Boxes.
|Expedited (2-3 Business Days)||Packages shipped this method should be delivered within 3 business days*.|
|Express (1-2 Business Days)||Packages shipped this method should be delivered within 2-3 business days*.|
|In-Store Pickup||No in store picks up.|
|International Shipping Options||Displayed options will vary by country depending on where the order is being shipped to. Usually international shipping varies from $40-50.|
Note: All delivery windows are in business days and do not include weekends. *Order Processing Time is not included in this delivery window.
Example order: An order placed from after-hours on Friday through Sunday will be processed (see Order Processing) on Monday with the shipping transit times starting on Tuesday. An order placed after-hours on Friday through Sunday with Expedited Shipping should arrive between Wednesday-Thursday.
Orders placed on through our website take approximately 1 business day to process. This includes time to ensure the payment has been processed, the order has been screened for approval, and the shipping address verified. Orders placed after 12:00pm CST on business days may not be processed until the next business day. Additional factors may delay processing time based on customer response time as outlined in the Order Approval section.
Orders that require additional verification, anti-fraud verification, and/or address validation may delay the processing and/or shipping times depending on customer response time. Our customer service staff will contact you via email and/or phone within 1 business day for orders that require additional verification. Responses that are received after hours or on non-business days may delay shipments accordingly.
Items that are marked as in stock are in stock and available for purchase. Some items are Special Order and may take additional time to ship. Special order items will have the estimated shipping time stated in the product description. In the rare case that an item sells out unexpectedly, a back order notification will be sent via email within 2 business days. Items that are subject to back order are not guaranteed to arrive within the selected shipping method time frame. You can choose to have these items cancelled and refunded by contacting us via email: firstname.lastname@example.org
All orders will ship via one of the following shipping companies: UPS, FedEx, USPS, or DHL. Please note that your tracking information will be sent directly from one of these companies to the email address you provided. You'll receive this tracking information separate from the order status update emails you receive from us.
Our shipping rates are based on the weight and size of the items in your order. To calculate the exact shipping cost of your order simply add the items you're interested in to your shopping cart and update to the desired quantities. At the bottom of the shopping cart page there is a shipping calculator. Simply enter your State and Zip code and then click the apply button to see your shipping cost.
Shipping transit times will vary depending on the service you select. Packages that are shipped after 3:00pm CST on Fridays or on the weekend are not picked up by carriers until the following Monday. Orders placed on Holidays will typically ship the next business day.
Please note that orders with any UPS service, including UPS Next Day Air, UPS 2nd Day Air, UPS 3-Day Select, and UPS Ground do not deliver on weekends as part of the carrier's (i.e. UPS) regular service. Note that even if UPS trucks are operating in your area during the weekend that they will not deliver regular parcels without an additional Saturday delivery surcharge fee paid. If you wish to have your packages delivered on the weekend an additional fee charged by UPS will be applied. At this time the only way to set up orders with weekend delivery through UPS are to order them through our customer service phone line.
Some packages shipped USPS may deliver on Saturdays. Always refer to your tracking information email for the delivery estimates and tracking updates.
Business Days definition:
Has your package arrived later than expected?
Please check the following carriers for service interruptions/alerts:
Order Tracking Info:
Tracking info will be updated on your order status page as soon as it is available. To track your order visit one of the following websites:
Free shipping is available for street addresses within the USA. Free shipping is not offered for orders shipping to Hawaii, Alaska, or any PO Boxes. Shipping charges are non-refundable. Returned orders which received free shipping will receive a refund or store credit less the original shipping cost that was charged to us by the shipping company.
11 am - 5 pm
(Response Times Vary)
Please be patient while waiting for an email response.